Client Data Onboarding

In the highly regulated landscape of financial services, timely and accurate regulatory reporting is essential.

Our client, a leading provider of regulatory reporting services for financial institutions, faced significant challenges in onboarding new clients efficiently.

Heavy reliance on custom code

Our customer experienced significant delays in client onboarding due to reliance on custom code and resource mobilisation.

Limited operational capacity

As sales targets were surpassed, existing operational capacity was stretched to its limits and existing challenges were exacerbated.

Costly scaling through headcount

The existing solution of aggressive hiring proved inefficient due to a steep learning curve on the existing platform and delays in handover.

Their existing solution was costly and significantly delayed productivity.

Aggressive hiring of analysts to meet demand

Steep learning curve on their existing platform

Creation of BRD and custom code implementation

Delays and errors through multiple handover steps

Empowering analysts with a self-service toolset brought about a paradigm shift in the onboarding process.

TeraHelix introduced proprietary technology to empower analysts with a self-service toolset, recognising the need for a transformative solution. Through an intuitive web interface, analysts could now perform straightforward mappings with ease, reducing the dependency on custom code.

TeraHelix enabled analysts to tackle complex mapping challenges through simple inline Python scripts. Mapping rules and test cases were packaged into a 'recipe' file, ensuring seamless integration into the regulatory reporting engine.

IMPACT

10x-20x improvement in turnaround time

What once took months to accomplish now could be completed in a matter of days through the use of our ETL Mapper. Analysts are familiar with client needs and were able to quickly and efficiently make adjustments accordingly.

IMPACT

Significant reduction in onboarding costs

Without heavy reliance on the development team to perform low-value ETL logic, resources could be more efficiently and cost-effectively utilised.

IMPACT

Maximised existing analysts' potential through upskilling

Analysts find our tool remarkably accessible, making the learning process straightforward and efficient. Its user-friendly design and well-crafted features allow analysts to quickly become proficient in creating mappings. With clear documentation, analysts can confidently navigate the tool and leverage its capabilities to meet their data integration needs effectively.

IMPACT

Operational capacity sustainably scaled without increasing headcount

By streamlining the onboarding process and reducing operational overheads, TeraHelix enabled the client to better serve their clients while maximising their existing resources. Analysts of all levels of experience enthusiastically embraced the new solution, enabling quicker onboarding feedback to clients and fulfilling contractual obligations signed by the sales team.